Nabossa Mary Peace, a seasoned mobile money business woman, embarked on her entrepreneurial journey 15 years ago. Despite her experience, she faced a significant obstacle—managing float. This challenge hindered her ability to serve her customers efficiently, affecting her transaction processing and growth. In 2021, everything changed when she discovered Flow, a solution that would prove to be a game-changer for her business.
Flow provided Nabossa with a terminal on credit that allows her to process mobile money transactions and manage floats directly. The terminal acted as a gateway, enabling her to conduct transactions, transfer funds, and offer services without worrying about float shortages. This was the turning point that allowed her to resume smooth operations.
Starting with an initial float of 500,000 UGX, Nabossa quickly made use of the service and completed a series of successful Float Advances. Thanks to her impeccable payment history and consistent use of Flow, she was able to increase her float limit to 1 million UGX within just a few months, demonstrating remarkable progress. This upgrade happened faster than she ever anticipated, providing her with the flexibility to handle a growing number of transactions without disruption. As she continued to build trust with Flow, her float limit further increased, giving her even more financial freedom to expand her operations.
With Flow’s consistent and timely services, Nabossa didn’t just maintain her mobile money business—she scaled it. Beyond mobile money transactions, she expanded into selling accessories, bicycles, and spare parts, diversifying her offerings and reaching new customers. Her business grew at a pace she had never imagined before, and the number of FAs she completed skyrocketed. What once felt like an overwhelming challenge became an efficient, streamlined operation that fuelled her growth.
The positive impact of Flow’s support didn’t stop with business expansion. Nabossa has been able to provide for her family and cover her children's school fees, a source of immense pride. She believes that without Flow’s assistance, her business might not have survived, let alone thrived.
Today, Nabossa is not just growing her business but also securing her family's future. Flow has become a vital part of her operations, offering not only financial support but also the confidence to continue growing and achieving her goals. With Flow by her side, she looks forward to an even brighter future, filled with more opportunities and continued success.
Here's a short snippet from Nabossa’s video, reflecting on her journey:
“Flow has been a lifeline for my business. It’s not just about the float; it’s about the freedom to grow, serve more customers, and provide for my family. I’m truly grateful.”